Careers

 

As a growing business, The Cupcake Lounge is always on the look-out for great talent in the Ottawa area whether you are a an assistant manager, baker or cake decorator.

work at the Cupcake Lounge

Please review the job requirements below and, if you meet them and would like to work for The Cupcake Lounge in one of our Ottawa area stores, please e-mail us your resume to hr@thecupcakelounge.com.

Please quote “Attention HR”, indicate the position for which you’re applying in the subject line, and don't forget to attach your resume. Please note that we cannot currently respond to all applications and will only able to contact you if we have a job vacancy and are interested in setting up an interview.

The Cupcake Lounge offers competitive pay, employee discounts, a free coffee or latte every day of the work week, and other perks comparable to what's offered in the food service industry. We want our employees to not just earn a pay cheque  in a sometimes demanding yet always professional working environment but to grow with us in their careers.


managers

Assistant Store Manager

Requirements:

  • Must have one or more years management experience in the food service and hospitality industry.
  • Self-motivated leader with drive, enthusiasm, and initiative — someone with excellent work ethic, sense of urgency and an ability to take ownership.
  • Outgoing people person, passionate about cupcakes, who demonstrates excellent customer service skills and exceptional product knowledge, enjoys serving customers and role modeling a high standard of customer service.
  • Ability to operate MICROS POS, perform cash reconciliation, close 4 out 7 nights of the week, minimize shrink, manage the front-of-house service team and control labor and other costs.
  • Leads by example in coaching, training and managing team members to maintain the highest level of productivity by ensuring they understand and comply with company standards and policies and procedures regarding customer service, sales, cash handling, electronic data processing, and food safety.
  • Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
  • Experience with other software applications such as Ceridian/Dayforce, Google Docs, Microsoft Office, etc.
  • Bilingual preferred.

bakers

Bakers

Requirements:

  • At least 3 years proven baking industry experience as a team player. 
  • Commitment to work as early as 4 a.m.
  • Flexibility to work weekdays and/or weekends.
  • Professionalism, reliability, and responsibility.
  • Experience planning production runs.
  • Ability to prepare batters and/or bake cupcakes according to company instructions.
  • Experience using commercial mixers, ovens and other baking equipment.
  • Very good math, problem-solving and computer skills.
  • Capability to ice cleanly and quickly with a spatula. 
  • Capacity to stand for long periods of time. 
  • Ability to lift 10 - 25 kilos.

cake decorators/icers

Cake Decorators/Icers

Requirements:

  • 3 years proven baking industry experience as a team player preferred. 
  • Commitment to work as early as 6 a.m.
  • Flexibility to work weekdays and/or weekends. 
  • Professionalism, reliability, and responsibility.
  • Ability to ice cleanly and quickly with a spatula.
  • Capability to ice cupcakes according to specifications.
  • Ability to work with fondant and create decorations.
  • Experience using commercial mixers, ovens and other baking equipment.
  • Capacity to learn quickly, take direction and think on feet.
  • Capacity to stand for significant periods of time.
  • Ability to lift 10 - 25 kilos.
  • Experience in art (painting or sculpture) or music playing an instrument considered an asset.